About us

Working principles

Our customers are not searching for suppliers only but need a knowledge-orientated partner in their value chain. We need to be able to work on innovations, but will also manage the supply role introducing the product on their markets.

On order to manage this we need to work together in a trust based relationship.

Trust is the key pillar for building and maintaining a long term relationship which delivers value to both parties. Trust is the basis for creating any long term value chain. The trust charter is signed off by all people involved at Gutschermühle and we work on this charter with all our customers. Trust for those relationships are based on:

Respect for each other

Open honest and fair treatment of each other

Doing what you said you were going to do

Failure is the opportunity for future success

The wish to grow and learn together without blame

Open agendas – problems and issues on the table

Mutual responsibility

Working together to create opportunities and resolve issues quickly

Permanent investment in building trust

Our clients can trust in what we offer:

Outstanding capabilities in cereal product development and manufacture at highest possible level of flexibility - with ongoing and defined programs to reduce conversion costs at all levels by stringent implementation of the Lean Production approach.

Sharing of all scale-up benefits between the two parties. Fully transparent costing models – based on total accessibility of data.

Direct link to R&D via Polycom Video-Conference Systems